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Shipping Policy
At AA Computers & Tech, we strive to deliver your orders promptly and efficiently. Below are the details of our shipping policy to ensure you are well-informed about our processes and services.
Shipping Options:
We offer multiple shipping options to suit your needs, including standard and expedited shipping.
Order Processing Time:
All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or public holidays. During peak periods, processing times may be longer. In such cases, we will notify you of any delays.
Delivery Timeframes:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-3 business days
Shipping Rates:
Shipping charges are calculated based on the weight, dimensions, and destination of your order. These charges will be displayed at checkout.
Order Tracking:
Once your order has been shipped, you will receive a Shipment Confirmation email with tracking information. Tracking details will be active within 24 hours of shipment.
International Shipping:
Currently, AA Computers & Tech ships only within Kuwait. We are planning to expand our shipping services internationally in the future.
Shipping Restrictions:
Certain products may have restrictions due to size, weight, or regulatory issues. These will be noted on the product page and during checkout.
Damaged or Lost Packages:
If your package arrives damaged or is lost during transit, please contact our customer service team immediately at 1800053. We will assist you with a replacement or refund.
Incorrect Shipping Information:
Please ensure your shipping address is accurate and complete. AA Computers & Tech is not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us:
If you have any questions or concerns about our shipping policy, please contact our customer service team at 1800053. We are here to help and ensure your experience with AA Computers & Tech is seamless and satisfactory.