Terms & Conditions

Consumer Terms and Conditions

Please read these terms and conditions carefully before placing your order and retain a copy of these terms and conditions and your order for future reference.

Definitions

In these terms and conditions:

we, us, and our refer to wibi.com.kw (registered in Pakistan).
you and your refer to the purchaser of any goods from us.
contract means the contract between you and us for the sale of goods.
goods mean any goods or services you order from us.
consumer means any natural person who, when placing an order with us, is acting for purposes outside their trade, business, or profession.
website means our website at www.wibi.com.kw.

Business Sales

If you order goods other than as a consumer (e.g., because you are a business), then:

These terms and conditions do not apply, and
Our business terms and conditions shall apply to your order and any resulting contract between you and us.

Terms of the Contract

If you place an order for goods as a consumer, these terms and conditions apply to your order and the contract between you and us.

We may change these terms and conditions at any time. Any changes will apply to orders placed after the update on our website. Changes will not affect any order placed before the update.

We have ensured that our website and these terms and conditions do not contradict each other. However, if there are any inconsistencies, these terms and conditions shall prevail.

Contract Creation

No contract exists between you and us until we notify you that we have accepted your order and delivered the goods.

We are not obliged to accept your order.
We may cancel your order if we cannot supply the goods for any reason.

Description and Price of the Goods

We make every effort to ensure that prices and descriptions of goods on our website are accurate at the time of your order.

The price of the goods will be as shown on the checkout page when you place your order. This amount will be charged by us.
If there is an error in the price shown on the checkout page and we discover it before accepting your order, we are not required to sell the goods at the incorrect price. We will notify you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If you cancel your order and have already paid, you will receive a full refund.
We may occasionally need to increase the price of goods even after your order has been accepted. If this occurs, you may cancel your order.

Delivery

We will deliver the goods to the delivery address provided during the order registration process.

Faulty Goods

Faulty goods refer to any goods we supply that do not meet the contract. This does not cover goods that are faulty due to fair wear and tear, willful damage, accident, negligence by you or a third party, misuse, failure to follow instructions, or unauthorized alterations or repairs.

If you receive faulty goods, please notify us as soon as possible.

Returning Goods

When returning goods for any reason (e.g., to cancel a contract under the Distance Selling Regulations or because they are defective):

Ensure they are properly and securely packaged and labeled with our address.
You are responsible for any damage in transit resulting from inadequate packaging.
If you arrange your own transport (rather than using our courier services), you are responsible for any loss or damage in transit.

Unavoidable Circumstances

We will not be liable for any failure or delay in performing our obligations under the contract caused by circumstances beyond our control.

Liability Limitation

We will not be liable to you for any loss or damage unless our employees or agents have breached legal duties owed to you.
We are not liable for any loss or damage that was not reasonably foreseeable when we accepted your order.
We are not liable for any increase in loss or damage caused by your breach of contract.
Our maximum liability to you under the contract shall be twice the value of the goods ordered.
These terms and conditions do not exclude or limit our liability for death or personal injury caused by our negligence, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
Your statutory rights are not affected by these terms and conditions.

Visual Representation of a Product

Our website contains images of goods for illustrative purposes only, and the actual goods may differ slightly from the images.